Refund policy

Returns & Refunds
All items are made to order just for you, so I do not accept returns or exchanges for change of mind, wrong size, or wrong color.
However, if your item arrives damaged, defective, or misprinted, I’ve got you!
•  Contact me within 30 days of delivery with your order number and clear photos of the issue.
•  I'll get you a free replacement or full refund (including original shipping).
•  You usually don’t need to ship the defected item back.
I want you to love what you get! Reach out anytime at kaylie@kaybowzie.com and I’ll make it right. 🐸